Technology Solutions



Based out of Ottawa, Canada Cybercan has been in business since 1997 and has delivered a full range of Information Technology (IT) and Information Technology Service Management (ITSM) solutions to the private and public sectors ranging from small businesses to large government organizations in Canada, the United States, Europe and Asia. 

A pragmatic approach to consulting using industry best practices such as ITIL Information Technology Infrastructure and industry standards including ISO / IEC 20000 defined by the International Standards Organization. Whether your organization is running ten computers, or ten thousand computers, solutions are only "solutions" if they actually support the outcomes of your organization. To learn more about ITIL or ISO click on the respective links below.

The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations. [Read more... ]

ITIL v3 Consulting
Cybercan partners with CGI to implement a Configuration Management Database (CMDB), for Public Works Government Services of Canada.

Web Hosting Solutions
Cybercan celebrates eight years of continuous reliable web hosting and email services for small to medium businesses without any downtime. [Read more... ]

Corporate Training

Cybercan has provided hundreds of training sessions across a wide variety of technologies and frameworks including ITIL, Microsoft, Sun Unix, RedHat Linux, Systems Administration, Networking, PeopleSoft and more.


ISO/IEC 20000 is the first international standard for IT Service Management. It was developed in 2005, by ISO/IEC JTC1 SC7. It is based on and intended to supersede the earlier, BS 15000. [Read more... ]

ISO / IEC 20000 Consulting

Cybercan provides ISO 20000 tactical advisory consulting to Shared Services Canada contributing to the success of SSC becoming the only Government of Canada organization to achieve ISO / IEC 20000 certification and gaining international recognition. [Read more... ]

Systems Integration and Network Support

Cybercan expands it's network support client base in the nations capital adding business continuity, data backup and data recovery services.



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